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Investor Grievances

GRIEVANCE REDRESSAL MECHANISM

Dear Investors/Concerned,
In case of any grievance/complaint against Brickwork Ratings India Private Limited (“BWR” or “Company”), please contact following persons in order of sequence:

To,
Santosh Shah
Compliance Officer/Grievance Redressal Officer,

Brickwork Ratings India Pvt. Ltd
3rd Floor, Raj Alkaa Park
29/3 & 32/2 Kalena Agrahara,
Bannerghatta Road, Bengaluru, 560 076

Email ID: compliance@brickworkratings.com
Phone No: Board line – +91 80 4040 9940.


MANAGING DIRECTOR

In case you are not satisfied with the resolution provided by the Compliance Officer, you may escalate the same to:

To,
The Managing Director,

Brickwork Ratings India Pvt. Ltd
3rd Floor, Raj Alkaa Park
29/3 & 32/2 Kalena Agrahara,
Bannerghatta Road, Bengaluru, 560 076

Email ID: md@brickworkratings.com
Phone No: Board line – +91 80 4040 9940.


SEBI COMPLAINTS REDRESS SYSTEM (SCORES)

If Investor / Person concerned is still not satisfied with the response provided by BWR as mentioned above, you can lodge your grievances with SEBI through SCORES portal at https://scores.sebi.gov.in/ .


SEBI COMPLAINTS REDRESS SYSTEM (SCORES) REGISTRATION REQUIREMENTS

The registration process and filing complaints on SCORES is Easy & quick.

  • Register on SCORES portal at https://scores.sebi.gov.in/
  • Mandatory details for filing complaints on SCORES:
  • Name,
    • PAN,
    • Address,
    • Mobile Number,
    • E-mail ID,
    • Date of Birth
  • Benefits:
    • Effective communication
    • Speedy redressal of the grievances

ONLINE DISPUTE RESOLUTION MECHANISM:

SEBI vide its Master Circular No. SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195 dated July 31, 2023 (updated as of December 20, 2023) prescribed a mechanism for online resolution of disputes in the Indian Securities Market which harnesses online conciliation and online arbitration for the resolution of disputes.

A copy of the SEBI’s Master Circular for online resolution of disputes is available on the SEBI’s website at link.

After exhausting all above options for resolution of the grievance, if you are still not satisfied with the outcome, you may initiate dispute resolution through the Online Dispute Resolution (ODR) Portal at https://smartodr.in/login.