Privacy Policy

1. INTRODUCTION
   This Privacy Policy (“Policy”) governs the website brickworkratings.com (the "Website") operated by Brickwork Ratings (BWR/we/us/our). It outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

   By using this Website, you agree to the terms outlined in this Policy. If you do not agree, please refrain from using our website. This Policy represents our current data collection and usage practices and may be updated from time to time. We encourage you to review this Policy regularly for updates.

   This Policy applies only to information collected on this Website. It does not extend to third-party websites linked to the Website, whose privacy practices are beyond our control.

2. COLLECTION OF INFORMATION
   
   1. Personally Identifiable Information (PII):
      We may collect information that identifies you or allows us to contact you, such as your name, email address, business address, and phone number. PII may be requested when you register on our Website, complete surveys, fill out forms or engage with us through email. Submission of such information is entirely voluntary; however, certain features of our Website may not be accessible without providing PII.
   2. Non-Personal Data:
      We also collect non-personal data, which includes information that cannot directly identify you. Examples include demographic data (age, profession, gender), browser type, domain names, and aggregated statistical data. Non-personal data helps us understand usage patterns, improve Website functionality, and tailor our services to user needs.
3. COOKIES
   

   To improve your experience on the Website, BWR and our service providers may use cookies. Cookies are small data files transferred from a web server to your device for record-keeping and various other functions. We use cookies and similar technologies to support users’ continued access to and interaction with the Site. If you prefer not to have information collected through cookies, most browsers offer an option to automatically block cookies or to prompt you to accept or decline cookies from specific sites. Please note that disabling cookies may affect the functionality of the Site, and some features may not work as expected. Instructions on how to disable cookies can be found on your browser’s help page. We expect our service providers to respect your choice to block or disable cookies on the Website.

4. USAGE OF INFORMATION
   
   1. Use of PII: We use PII for the following purposes:
   1. To process transactions, maintain accounts, and respond to user inquiries.
   2. To ensure compliance with our terms of use and policies.
   3. To provide relevant information about our services and products.
   4. For internal analysis, such as evaluating user behaviour and improving our Website's content and layout.
   2. Non-Personal Data:
      Non-personal data is used for statistical analysis, market research, and identifying trends to enhance the user experience on our Website.
   3. Disclosure of Information:
      We do not sell, trade, or rent your PII to third parties. However, we may share your information:
      1. To comply with legal or regulatory requirements.
      2. With your explicit consent.
      3. To protect our legal rights and Website content.
      4. In certain marketing situations, limited to the names of organizations that use our services.
      5. With affiliated companies, successors, or independent contractors assisting us in delivering services.
   4. Marketing:
      We may contact you regarding account updates, policy changes, and other matters relevant to your use of our Website. Additionally, we may share details about our services and products that may be of interest to you.

5. DATA SECURITY
   We have implemented reasonable security measures to protect PII from unauthorized access, misuse, or disclosure. These include contractual, administrative, physical, and technical safeguards, such as encryption and firewall protections. While we strive to create a secure environment, we cannot guarantee the absolute security of information transmitted via the Internet.

   If you believe that your interaction with us is no longer secure (if you suspect that the security of your account has been compromised), please promptly notify us using the contact details provided in the "Contact Us" section below.

6. DATA INTEGRITY
   BWR will use PII solely for purposes consistent with its collection, as outlined in this Policy or as authorized by you. We will take reasonable measures to ensure that PII is relevant to its intended use and remains accurate, complete, and up-to-date based on the information you provide. It is your responsibility to update or correct your PII as needed.

7. RETENTION PERIOD
   BWR will retain your PII for as long as necessary to fulfil the purposes described in this Policy, under legal requirements and permissible retention periods.

8. USER RIGHTS
   
   1. This Website is not intended for individuals under the age of 18, and we ask that they refrain from providing any PII through the Website.
   2. By using this Website, you consent to the collection and use of your PII under this Policy. If you do not agree with this Policy, please discontinue using the Website. Continued usage following any updates to the Policy constitutes acceptance of the revised terms.
9. SENSITIVE PERSONAL DATA OR INFORMATION

   We request that you do not share or disclose any sensitive personal data or information through this Website or in any other form to BWR. Such information may include:

   1. Login credentials or passwords
   2. Financial details, such as bank account information or payment instrument details
   3. Information related to health conditions or medical history
   4. Biometric data
   5. Any other sensitive information provided to or received by an entity for processing or service purposes
10. JURISDICTION

    This Policy is governed by the laws of India. Any disputes arising from this Policy shall fall under the exclusive jurisdiction of the courts in Bengaluru, India.

11. COMPLIANCE & COMPLAINT REVIEW

    BWR will periodically review its compliance with this Policy and address any formal written complaints received from you. For assistance, please reach out using the contact details provided in the "Contact Us" section below.

12. CONTACT US
    For questions, concerns, or further clarification regarding this Policy, please contact us at privacy@brickworkratings.com.