       |
Excellent - Delivers Excellent quality of services. |
      |
Very Good - Delivers Very Good quality of services. |
     |
Good - Delivers Good quality of services. |
    |
Fair - Delivers Fair quality of services. |
   |
Average - Delivers Average quality of services. |
  |
Below Average - Delivers Below Average quality of services. |
 |
Far Below Average - Quality of services delivered is Far Below Average. |
| No Star |
Needs significant improvement / Not assessed. |